Services

 

We understand the power of expertise

Software is only part of the Supernet equation. Implementation, performance optimization, integration, administration, maintenance, upgrade, training and support are all part of the comprehensive service package you can expect when you invest in our software solution.

Welcome to Supernet Services

With over 1,500 global deployments to our name, we have amassed unparalleled expertise in making software solutions go further, work harder and deliver more - for longer and at lower cost. Our flagship product is WaveOS and Mobile banking, consistently ranked as the first or second best-selling product and software platform worldwide for the last 6 years1. Plus we deliver a range of complementary solutions for mobile and internet banking, business intelligence and anti-money laundering protection. That’s why we understand what it takes to protect, optimise and develop your mission-critical banking and Telecom services software investments - delivered to you through Supernet Services

Data Centre

A low cost service that provides a secure and resilient environment for clients’ infrastructure, colocation has been designed using Supernet’s extensive knowledge of data centre hosting and design and leverages the latest technologies and processes

for a data centre. Charges are fixed or metered, predictable, and billed monthly. The client has the choice of retaining management and monitoring responsibility for the equipment (Colocation), or asking Supernet to perform basic management and monitoring functions (Colocation Plus). Client-owned equipment from any provider is welcomed in the data centre.

Wireless RF Planning Services

We offer our customers A Complete Wireless Coverage Planning Services Supernet has deployed its wireless solutions across the globe may it be over rural, sub-urban and urban geographies in terrains ranging from plains to hilly areas and subscriber densities varying from sparse to high. We have over 8 years of experience in coverage planning and has a dedicated team of experts with field-proven expertise to assist our customers. Supernet also have a GUI-based tools, techniques and well defined procedures for efficient coverage planning, which it shares with customers for their future coverage planning needs. Some of the tools, techniques and procedures available are:

  • Field Survey Tool (FST) to plan coverage
  • Consultancy and Engineering services for wireless telecommunication companies.
  • R.F Planning Tool
  • R.F Survey Techniques and Procedures
  • Drive Test Procedures
  • Develop new drivers for various necessity

Network Planning & Implementation

We offer a range of secure, fully managed network solutions tailored to your IT needs. A well planned and installed network allows your business to run smoothly and efficiently. We offer professional Design and Installation services designed to provide the highest quality implementation. We specialize in custom-tailoring networks to meet the specific needs of each of our clients. Whether you're installing a new network from the ground up or upgrading your old existing network we will ensure that the result is an intelligently planned network. We are experienced and committed to providing a total customer care approach, available night and day, seven days a week.

Remote Support

Supernet has a dedicated 24 x 7 customer support centre for its customers. Our Customer Support engineers can remotely monitor the performance of their customers network through various tools and software that we have specially inducted to provide such services. The various activities performed are:

  • 24 x 7 on-call assistance for operations and maintenance
  • Support in Installation & Commissioning
  • Routine maintenance
  • Fault diagnosis and trouble shooting
  • Log file analysis and performance monitoring
  • Assistance in network expansion
  • Spares management
  • 100% up time.

For more information on our telecom and banking technology services, contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .