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 SUPERNET: SUPPORT
 

Supernet is committed to helping our clients with round the clock support  with minimal down time.

Our extensive support packages cover a variety of customer needs. The packages are designed for installation, training and support for end user customers. Support services include:

  • Post Purchase Support - Supernet's support team handles customer usage questions, problems reporting and resolution, maintenance releases, and software updates.

  • Professional Service - porting, integration, testing, feature acceleration, and product consultation are some of the customized services available from Supernet's support team.

  • Training - We provide standard product and user training and customized training by requests area available online and in person from our expert Supernet's support team.
     

  • Troubleshooting Guide - Our Troubleshooting Guide helps you resolve typical connectivity problems and often eliminates the need to escalate technical support issues to your corporate help desk.

 

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