Supernet is committed to helping our
clients with round the clock support with minimal down
time.
Our extensive support packages cover a
variety of customer needs. The packages are designed for
installation, training and support for end user customers.
Support services include:
Post Purchase Support
- Supernet's support team handles customer usage questions,
problems reporting and resolution, maintenance releases, and
software updates.
Professional Service -
porting, integration, testing, feature acceleration, and
product consultation are some of the customized services
available from Supernet's support team.
Training - We provide
standard product and user training and customized training
by requests area available online and in person from our
expert Supernet's support team.
Troubleshooting Guide -
Our Troubleshooting Guide helps you resolve typical
connectivity problems and often eliminates the need to
escalate technical support issues to your corporate help
desk.